Shipping policy

All Neo Armory orders ship from Japan. International delivery times vary by destination and customs processing.

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Processing Time

Most orders are prepared within 1–3 business days.
Some handcrafted or limited items may take slightly longer.

Delivery Time

Estimated delivery times (after dispatch):

• Japan: 2–5 business days

• International: 7–21 business days (depending on destination)

Delivery times may vary due to customs inspections or local postal delays.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Tracking

Tracking information is provided once your order ships.